Who We Are
Prevou (“we”, “us”, “our”) operates the website https://prevou.com.
We provide AI-powered tools designed to help estate agents respond to property enquiries and assist users in finding relevant property information.
Information We Collect
We may collect and process the following information:
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Personal details you voluntarily provide via forms (such as name, email address, phone number)
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Information shared during AI chat or voice interactions
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Technical data including IP address, browser type, device information, and usage data
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Analytics data to help us improve website performance and user experience
How We Use Your Information
We use your data to:
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Respond to enquiries and demo requests
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Provide and improve our AI services
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Monitor and improve website performance
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Communicate with you where you have requested information
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Comply with legal and regulatory obligations
We do not sell personal data to third parties.
AI Interactions
Conversations with our AI (text or voice) may be processed to provide responses and improve system performance.
AI responses are informational only and should not be relied upon as professional, legal, or financial advice.
Cookies
Our website uses cookies for functionality, analytics, and performance.
Full details are provided in our Cookie Policy, which explains how cookies are used and how you can manage them.
Sharing Your Data
We may share data with trusted service providers (such as hosting, analytics, or CRM platforms) strictly for operational purposes and under appropriate data-processing agreements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict certain processing
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Request data portability
Requests can be made by contacting us using the details below.
Data Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@prevou.com.