How it works
From first visit to booked viewing — in six steps.
Prevou handles the entire buyer journey from the moment they land on your website to the moment a viewing is confirmed — without replacing your team.
See It In ActionInstant Engagement
The moment a visitor lands on your website, Prevou invites them to describe what they are looking for. No pop-ups. No forms. Just a natural conversation that feels like talking to a knowledgeable member of your team.
- Greets every visitor within seconds
- Natural, welcoming tone
- No forms or decision trees
Understanding Intent
Prevou asks the right questions — budget, location, property type, timeline, number of bedrooms. It does this conversationally, not like a form. Buyers feel heard, not processed.
- Budget and location captured naturally
- Timeline and urgency understood
- Buyers describe needs in their own words
Property Listings Inside the Chat
Matching properties appear directly inside the conversation — photos, prices, and a one-click viewing button. The buyer does not leave the chat to browse listings.
- Relevant listings surfaced automatically
- Property photos and prices shown in chat
- Shortlist built through conversation
Qualification
While the conversation flows naturally, Prevou is capturing everything your team needs — financial position, urgency, chain status, and motivation. By the time a viewing is booked, you already know who you are dealing with.
- Financial position captured
- Chain status and urgency noted
- Full profile built before handover
Viewing Booked
Prevou guides the buyer towards booking a viewing at a time that suits them. The appointment lands in your diary. The conversation summary lands in your inbox. Your team starts the day with qualified, warm leads.
- Viewing scheduled directly
- Confirmation sent automatically
- Full summary delivered to your team
24/7 Coverage
Prevou operates around the clock. Evenings, weekends, bank holidays — every enquiry is handled with the same professionalism and urgency as if your best negotiator were at their desk.
- No out-of-office messages
- Every after-hours enquiry captured
- Consistent quality at all times
Page last updated: May 2026
Ready to see Prevou in action?
Book a 15-minute demo and see exactly how Prevou would work on your website.
Request A Demo