Question 1

What is Prevou?

Accepted Answer

Prevou is an AI-powered conversational assistant for UK estate agents. It sits on your estate agency website and engages buyers the moment they arrive — understanding what they are looking for, matching them with relevant properties, and guiding them towards booking a viewing.

Question 2

Is Prevou just a chatbot?

Accepted Answer

No. Prevou is designed to actively progress the enquiry, not just answer questions. It understands buyer intent, narrows down requirements through natural conversation, surfaces relevant properties, and moves the buyer towards booking a viewing.

Question 3

How long does it take to go live?

Accepted Answer

Most agencies are live within 3 to 5 business days of signing up. Our team handles the full setup including configuring Prevou with your property portfolio and integrating with your website.

Question 4

Does Prevou work with my existing website?

Accepted Answer

Yes. Prevou works with any website platform including WordPress, Squarespace, and custom-built sites. It is added via a simple embed code.

Question 5

What about data security?

Accepted Answer

Prevou does not store client or lead data. Information is used in real time and passed directly to the agent. All conversations are handled securely and in compliance with UK data protection requirements.

Question 6

Will Prevou replace my human agents?

Accepted Answer

No. Prevou augments your human agents. It handles the early stages of every enquiry so your team can focus on high-value interactions, negotiations, and closing deals.

Question 7

Can I integrate Prevou with other tools?

Accepted Answer

Yes. Prevou integrates with Reapit and Google Calendar and supports additional CRM and property management system integrations.

Question 8

Is Prevou suitable for small agencies?

Accepted Answer

Yes. Prevou is designed for UK estate agents of all sizes, from single-branch independents to large multi-office firms.

Frequently Asked Questions

About Prevou

Getting Started

How Prevou Works

Results and ROI

Data, Security & Integrations

Still Have Questions?